Conflicts can foster growth and innovation when approached with the right mindset, tools, and a focus on resolution.

Active listening improves relationships by truly understanding others. It builds trust, reduces misunderstandings, and encourages openness.

Feedback plays a vital role in personal and professional growth. However, it is not uncommon for feedback to be met with resistance.

Conflict at the workplace can be a big drain on an individual's effectiveness and can ultimately drive down the organisation's profitability